Speed Customer Service
For anyone in the front-line that wants to deliver better and faster customer service
Action Learning Module Overview:
Would you like to deliver an amazing customer experience faster than your competitors?
Customers today expect great service-delivered in a flash. This requires a new mindset, thinking and actions. This module will equip you and your team with the necessary tools to delight the customer and give your business a real edge.
| Module Name: | Speed Customer Service |
| Length: | 3 hours |
| Number of Participants: | Up to 30 (minimum of 6) |
| Price: | On Application |
| Location: | In-House |
| Price Includes: | Set of Module Notes. |
| Module Audience: | This module is aimed at anyone who is in customer service either directly or indirectly.
It will also benefit small business owners who want to know how to enhance their customer service quickly. |
| Module Aims: |
1. To provide each participant with a new set of service tools. 2. For each participant to have more confidence in their service decisions and abilities. 3. To learn that speed of service is the new expectation of customers. |
To register your interest please email Dr. Ken Hudson kenhudson [at] thespeedthinkingzone [dot] com
